FAQs

/FAQs/
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How long does blacklisting last in south africa

You will remain blacklisted in South Africa as long as the debt is not paid, it stays there for as long as the debt is owed. However once the debt is paid in full, then the company who blacklisted you on ITC needs to send a letter to them informing them the debt has been [...]

By |December 22nd, 2017|0 Comments

What is a section 129 notice?

What is a section 129 notice? The following tips will help you better understand what a section 129 notice. Read further and get up to date information on how to identify a section 129 notice, as well as consumer tips on a section 129 notice. The following tips will help you better understand what a [...]

By |July 5th, 2017|0 Comments

Are you experiencing problems with a credit bureau?

If you are experiencing problems with a credit bureau, then following advice will help steer you in the right direction: The Credit Ombud has permission to intervene and resolve any complaints about credit information held by a credit bureau if they relate to the following topics: Credit information from a credit bureau that is incorrect [...]

By |July 5th, 2017|0 Comments

What is a credit report?

Credit reports display both positive and negative information based on the actions you have taken with regards to your credit. The following information may be present on your credit report:   Credit report information: Credit reports display both positive and negative information based on the actions you have taken with regards to your credit. The [...]

By |July 5th, 2017|0 Comments

What is the credit process?

The following steps map out the process involved with purchasing an item on credit, applying for a loan, or extending the credit limit on your store card and the actions taken by credit providers and credit bureaus. The credit process differs according to the type of credit you wish you apply for. The following steps [...]

By |July 5th, 2017|0 Comments

Does it make a difference if I own my home or not?

No, we will be able to advise you either way on how to manage your debt as well as protect your assets like your home and even your vehicle.

By |July 5th, 2017|0 Comments

What is reckless lending?

Reckless lending occurs when a credit provider lends money without doing an affordability assessment on the consumer. If you feel you have a case of reckless lending get in touch with ezDebt. Reckless lending is something that has become a vital concern of ezDebt, as many South African consumers have fallen victim to it. If you [...]

By |July 5th, 2017|0 Comments

Why do credit providers not reduce interest rates in all cases?

As per the National Credit Act, the credit providers do not have to reduce interest rates. The good news is that many credit providers are willing to reduce interest rates so that a consumer can get out of debt in a reasonable period of time. As per the National Credit Act (NCA) credit providers do not have [...]

By |July 5th, 2017|0 Comments

What if I am under debt review and a credit provider tries to make a new arrangement directly with me?

Clients should never make any promises or arrangements with a credit provider without first discussing the matter with ezDebt. This tactic is often used by credit provider staff who are working under commission, or by debt collection firms working on behalf of the credit providers. Why use a debt review solution ezDebt can assure you [...]

By |July 5th, 2017|0 Comments

What happens if all or some of my credit providers do not accept the debt repayment plan?

Credit providers have the right to reject the debt repayment plans constructed by ezDebt. However, ezDebt will do their best to construct a new repayment plan for the credit providers If this is not successful, the matter will be referred to the Magistrate’s Court for further examination and final decision making. ezDebt has to prove [...]

By |July 5th, 2017|0 Comments